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Scipio Artelius
The Vendunari End of Life
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Posted - 2015.03.21 21:55:48 -
[1] - Quote
Hengle Teron wrote:I see people having problem with the 15 days time frame.
It is the logical choice.
Because there are a lot of trial accounts, that do not subscribe.
If ganking would drive them away, it's only that 15 days time frame when that gank could have happen. Spot on I thnk Hengle.
From the other stats, 50% of new players leave within the first month.
If people subscribed that would automatically put them beyond 1 month, so that 50% is driven by people who don't subscribe and leave instead.
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Scipio Artelius
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Posted - 2015.03.21 22:55:40 -
[2] - Quote
Demetri Dentrov wrote:People starting a new game have an expectation of a cadenced presentation, one that provides content that is level specific for them.
Eve has none of that. When was the last time you ran the full NPE?
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Scipio Artelius
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Posted - 2015.03.21 23:31:45 -
[3] - Quote
Demetri Dentrov wrote:Scipio Artelius wrote:When was the last time you ran the full NPE? Last October. I did, I think, 80% of the Career missions, I don't recall if I did more than a few level 1 missions in the first 15 days... Interestingly, i was "illegally ganked" in that time frame (Mining in a .5 system in my free Venture. LOL) So I guess that makes me a "1%er" What I realized during the 15 days is that I've been to all the "different" kinds of system (In any really meaningful terms... If you've been to one system with planets, asteroid belts, stations, and people that will kill you, you've been to essentially all of them.) and that there were only 2 real jobs.... make isk or gank. There IS a third choice, be a soldier in the Null Sov game. I made a couple billion isk in a few months, I don't have any interest in ganking, and I'm no one's on demand defense shield. Instead of quiting after 15 days, and not being a broke teenager, I subscribed and then started 2 other accounts so I could multi-box (It's fairly clear that there is considerable advantage in doing that.) I ran out of content at about the 3 month point. So I think I put far more effort into trying to give the game every benefit of the doubt than the majority of people would. It's not a bad game, far from it. Some of the mechanics are quite inspired, and there is a satisfying aspect to the complexity of many of them. It just isn't for the majority of people. Nice post.
I agree with you that it's not a game for everyone, especially on the content end. It doesn't feed it to you beyond the NPE and initial epic arc.
Content is what you create for yourself, or leverage off the gameplay of others (eg. from activities of each member of a Corp, etc.).
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Scipio Artelius
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Posted - 2015.03.22 19:27:42 -
[4] - Quote
flakeys wrote:The data is useless in it's current shape and it is useless when given fully if you want to use it to see if players do leave the game because they have been ganked.For that you would need the data of 1 to 6 month old characters... Why would anyone be trying to answer that question based on this data? It can't be extrapolated out to that.
It's purely about the experience of new players, 50% of which don't move beyond the trial period and leave the game in the first month.
That's it. Little more.
Anecdotally, Rise did say that of those involved in combat, the retention is higher for those players and also showed the statistic on reasons reported for leaving the game (<1% report ship loss or harassment as the reason for leaving the game).
Those would be more interesting to have more detail on, but the data presented can't be used to answer the question that people seem to be discounting it based on.
"I don't believe it because it's the wrong data" is a slightly silly response. It's only the wrong data because it's being extrapolated out to answer a question it can't answer. That's not the fault of the data.
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Scipio Artelius
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Posted - 2015.03.22 20:52:42 -
[5] - Quote
flakeys wrote:I did not say the data was incorrect or not , i did say twice now that it is incomplete. It's not incomplete at all. It's perfectly useful for the limited conditions it was used by Rise.
Broadening beyond it's limited scope is the problem, not the data.
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Scipio Artelius
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Posted - 2015.03.22 23:12:50 -
[6] - Quote
Sabriz Adoudel wrote:I expected newbie losses to rats (outside scripted losses) to be higher than that. Or is that PVP encounters only? pvp encounters only
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Scipio Artelius
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Posted - 2015.03.23 02:49:17 -
[7] - Quote
Steppa Musana wrote:Scipio Artelius wrote:Broadening beyond it's limited scope is the problem, not the data. Its not broadening it beyond its limited scope when the community here has made that connection. Extrapolation is extrapolation, no matter who does it.
Unless there is a validated basis to extrapolate, doing so is always dangerous.
Saying extrapolation is not happening doesn't make any sense.
Steppa Musana wrote:You have to be willfully blind or just stupid to not think consistent wardecs on carebear corps doesnt hurt retention of those members, or that someone being humiliated on a blog due to a convo after a gank doesnt ruin their motivation to keep playing. Wrong.
In the absence of the supporting data, it doesn't matter what I think. I can think whatever I like and imagine it to be true, but that doesn't make it true.
So you can think someone else is willfully blind or stupid because they don't share your view on things. Again, just because that's what you think, it doesn't make it true.
Steppa Musana wrote:If Rise did not intend to make this about new player retention on a larger scope, he needs to come out and clarify that BS he does. He isn't the one that has tried to imagine that this is somehow wrong because it doesn't reinforce and confirm someone else's bias, no matter which side of this endless debate they sit on.
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Scipio Artelius
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Posted - 2015.03.23 05:00:20 -
[8] - Quote
Sibyyl wrote:Actually, CCP is factoring in:
- 80,000 individual players (which translates to potentially multiple alts + multiple accounts)
- Whether the player stopped playing (not just unsubscribed)
- Whether there was an illegal or legal PVP on these 80,000 players
- The reason given for unsubscribing
Again, if I am misconstruing something here I hope someone will correct me. Nope, you are perfectly correct as always.
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Scipio Artelius
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Posted - 2015.03.24 05:00:51 -
[9] - Quote
Veers Belvar wrote:The game offered no guidance about getting into incursions, group PvE, nullsec, etc... That's where other players come in to assist, because those are activities where there is no one pathway that can be spelled out.
There are multiple ways into those activities and it just takes a bit of initiative, which the game rewards immensely because most players will welcome other people willing to do their bit to help/support.
Taking initiative isn't something everyone does naturally. It takes effort for some people, but it's not up to the game to hold hands.
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Scipio Artelius
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Posted - 2015.03.25 05:24:28 -
[10] - Quote
Ito Eto wrote:30 days is nothing in EvE, you barely will have the SP to make a poorly fit t1 cruiser, let alone discover more than one career path effectively. 30 days is nothing yes, to those of us that subscribe to the game and get hooked on it.
But CCP have been trying to find out why 50% of new players leave within the first month. Until recently, that basically meant 50% on new players didn't advance beyond the trial period of 15 days.
One argument often thrown around in the community is that new players don't stay in the game because they are griefed out of it.
So CCP went looking to try to validate that claim, at least for that 50%.
So far, every time CCP have written something on it, they have been clear in the view that they aren't able to validate that claim at all.
That's what those statistics show. That the 50% of new players that leave within the first month are not leaving because of ganks.
There appears to be no substance to the claim that new players are being griefed out of the game, over the time period that CCP were interested in looking at.
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Scipio Artelius
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Posted - 2015.03.25 11:12:45 -
[11] - Quote
Ito Eto wrote:Unfortunately the data seems rather narrowly focused on ganking with no mention of the cancelled account's wardec status. I am coming to agree with Nevyn Auscent that the data provided is rather useless in the context of retention. At best, a well meaning but flawed data study, at worst a distraction and PR exercise. The issue of wardecs is included in the 13% that die legally.
Sibyyl's post summarises what CCP Rise said, if you haven't watched it.
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Scipio Artelius
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Posted - 2015.03.25 14:03:47 -
[12] - Quote
Jenshae Chiroptera wrote: One of those figures that people are latching onto is the "legal kills" and one scenarios is where newbies are spammed duel requests.
*Splat*
Then they realise how long they are going to be so feeble and decide it isn't worth dying all the time. There are definitely break points in EVE.
The 15 days one with trial accounts if full of a lot of other reasons than ganking. As everyone in this thread has repeatedly said. Not saying you are wrong as I don't have any data to know whether that is true, but are you saying that a high percentage of new players are dueled out of the game in their first 15 days?
We know from CCP's data that 50% of players leave in the first month.
Are you suggesting that this is because they a dueled and killed (within that 13% of losses) and therefore leave the game, when CCP have said that people in that group have a higher rate of retention than people who don't die in pvp?
Am I understanding that correctly?
Seems like clutching at straws, but that's just speculation on my part. I can't deny it's a possibility, just doesn't seem logical based on what has been said by CCP.
So what are you basing that on?
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Scipio Artelius
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Posted - 2015.03.25 14:57:13 -
[13] - Quote
Jenshae Chiroptera wrote:Scipio Artelius wrote:... are you saying that a high percentage of new players are dueled out of the game in their first 15 days? No, I am pointing to another hole in CCP Rise's stats. Basically, he is saying "There is 365 days in a year and we go around the sun" okay .... and ....? What happens in this 365 days? Are there seasons? What is the pattern over a decade? Is there a moon going around the Earth? Is there any variance such as a leap year? We are getting a bottom line from a weak premise without any of the working out or break downs of those stats. It should not have even been presented. It's almost 2am and I am guessing that my comprehension skills have deserted me, because that makes no sense to me.
So far I haven't even seen 1 hole in Rise's stats for what he actually used them for, not what many people seem to imagine they can be used for.
But, that post seems like a sign I need to go to bed. I'm normally ok with comprehension. Now I'm not so sure.
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Scipio Artelius
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Posted - 2015.04.02 00:32:38 -
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Jenshae Chiroptera wrote:Example: Someone goes and eats loads of junk food, takes no exercise, almost dies of a heart attack and proclaims, "You see! I was right about healthy eating and training!"
Then I think, "Well obviously. That was plainly stupid to begin with; why did you just waste everyone's time?" It then leads me to question how that person's thought processes work to begin with that they present that. Sure, if you take a single data point as the basis of a decision.
If you took the data from 80,000 people all doing what they do and found that among those, the unhealthy ones were more likely to have a heart attack, that has significant value for decision making.
Same here. If the data from 80,000 different users shows that those that remain the most isolated are the ones most likely to leave the game early, that has significant value to making decisions about the future of the game. If that data also shows that the population looked at also wasn't negatively impacted by ganking, that also has value for decision making.
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Scipio Artelius
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Posted - 2015.04.02 00:47:49 -
[15] - Quote
Jenshae Chiroptera wrote:Scipio Artelius wrote:If you took the data from 80,000 people It doesn't matter if the data is from one person, 80 000 or twenty million. It is useless if you ask the wrong questions of the wrong people.  What? You don't believe a population study on the risk of heart attack is better than a single data point (it's the example you used. No one else invented it)?
As to the CCP data. There is nothing wrong with it for the purpose it was used for by Rise. You have not once provided any reasonable argument as to why it is inadequate for the scope of its use in that presentation.
Not one. That won't change after this many pages. It's just all circular at this point.
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Scipio Artelius
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Posted - 2015.04.02 01:00:07 -
[16] - Quote
Jenshae Chiroptera wrote:Scipio Artelius wrote:What? You don't believe a population study on the risk of heart attack is better than a single data point (it's the example you used. No one else invented it)?. Let's go and ask 80 000 kids that are five years old about the heart attacks they have had. I am sssuuuuure they have had loads of them!  Go back and read your own example. They are your words. No one else's. It's your example.
Here, I'll requote it for you:
Example: Someone goes and eats loads of junk food, takes no exercise, almost dies of a heart attack and proclaims, "You see! I was right about healthy eating and training!"
But even that aside, if you believe there are no children that have heart disease, you would be wrong. So even for that population, where the incidence is very low, a population study is better than an individual data point, for broad decision making.
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Scipio Artelius
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Posted - 2015.04.02 06:30:46 -
[17] - Quote
Jenshae Chiroptera wrote:Scipio Artelius wrote:Blah Are you deliberately being dense? No, I'm just naturally that way I guess.
Quote:The orginal example pertains to developers that run silly queries against the database. Excuse me for being dense, but I still have seen no evidence, counter data or reasonable argument to demonstrate why the data presented as it was, was not relevant within the scope that it was used.
My own denseness I'm sure, but maybe you could explain in simple terms why that data, presented as it was, was not relevant to the point Rise made?
Even one reasonable counter argument. Not personal insults or anything, just the topic and the data presented for the purpose it was presented.
I may be dense, but I am open minded, as I suspect are many people on the forum. Happy to see and understand why the data is wrong, if only it can be explained.
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Scipio Artelius
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Posted - 2015.04.02 21:44:28 -
[18] - Quote
Eve Solecist wrote: You take the facts. You stick them somewhere. When an ******* comes along, you point at the facts and tell him to shut up.
No discussions. No argueing. No debate.
Facts and HTFU.
Often I'd agree with that sentiment.
At other times, I think this forum is as much a part of the rich experience of Eve as the game itself is.
I know personally I'm as connected to what happens here as I am to shooting someone in the face in game, so firing volleys from one trench to another entrenched player with neither giving ground in a debate/argument can still be enjoyable. Futile, but enjoyable.
I also think 'flavour of the month' is a thing CCP listens to and makes changes to the game based on community outcry. So in the absence of everyone agreeing on something, both sides are just as important to express, even in the face of facts, just to ensure petty things don't become the target of the latest FOTM.
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Scipio Artelius
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Posted - 2015.04.03 00:21:17 -
[19] - Quote
Scipio Artelius wrote:Jenshae Chiroptera wrote:The orginal example pertains to developers that run silly queries against the database. Maybe you could explain in simple terms that even a dense person like me can understand, why that data presented as it was, was not relevant to the point Rise made? Not empty quoting.
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Scipio Artelius
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Posted - 2015.04.03 00:37:09 -
[20] - Quote
Kaarous Aldurald wrote:Jenshae Chiroptera wrote: The problem is that the data was run at all. Told ya, Scipio. Seems so, unfortunately.
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Scipio Artelius
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Posted - 2015.04.03 04:14:31 -
[21] - Quote
Nevyn Auscent wrote:C: you are emotionally over invested in 'proving' that ganking newbies is good for the game. When has Jenn ever said that?
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Scipio Artelius
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Posted - 2015.04.03 05:05:27 -
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Eli Stan wrote:My conclusion - actually, more of a hypothesis in need of further data to test - would be thus: People who are out doing stuff in EVE are more likely to stick with EVE, and a consequence of being out doing stuff is that being ganked in a possibility; people who don't do much in EVE in their first 15 days are unlikely to be ganked; therefore, being ganked is a result of being engaged with EVE, rather than being engaged with EVE is a result of being ganked. It's not a bad conclusion and kind of matches what Rise said last year a little bit in the NPE vision presentation at Fanfest:
https://youtu.be/sbHqFgn4SOw?t=993
After noting that CCP could really see that the current NPE pushes people towards solo/mission play, which is a good fit for some people, he continued with:
"...we have this other small group of 5-10% that do move into a really wide range of experiences. They are trading with other players a lot, they are in corps much more often, they're talking in fleet chats more often, they're on pvp kills more often; and these people tend to stick with us. These people are all of you guys most likely [referring to the audience] and, you know, they love the game and they stay with the game for a long time.
To us that says that the more we can do to get people having the kind of experiences that this group is having, the better off we will be, because obviously for them it's really rich and meaningful and it sticks with them for a long time..."
It's kind of related to what you said, because whether the player is more engaged through their own motivation, or whether the game moves people into rich experiences, CCP clearly see advantages in changing the focus of the NPE.
That's where the stats from this year are related to that. If it's true, as people in the community often claim, that ganking drives new players away from the game, than that's important for CCP to understand, because that would be far from the type of rich experience they are trying to develop in the NPE. This years stats showed that if anything, the non-consensual pvp is part of that rich experience. Not the whole thing, just part of what helps make eve rich, non-linear and unpredictable.
Far from being something that drives new players (in the trial period) away from the game, ganking appears to be part of what helps make the gaming experience richer; as the players in that 1% group of ganked have a higher rate of retention and fit into that broader 5-10% of players that stick with the game long term.
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Scipio Artelius
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Posted - 2015.04.03 13:11:12 -
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Jenshae Chiroptera wrote:It is so good being the OP because I can link to the sane posts in a long thread from the very first post, ones such as these. Totally agree.
It is good that you're the OP. If you ever run for CSM again, we'll just be able to link this whole thread as an example of your attitude towards CCP, rational discussion and how you will interact with the players that you will hope to represent.
Win-win outcome.
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Scipio Artelius
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Posted - 2015.04.03 22:17:12 -
[24] - Quote
Eli Stan wrote:Non-self reliant: Don't we *want* such players? The self-reliant player doesn't interact with others, right? CCP says such players are more likely to quit. I don't think self-reliant also has to mean non-social.
It can just as easily refer to people that are self-motivated but very social. They don't require other people to generate content for them, but can easily be part of that, while also being the type of player that can generate things for others to do as well.
From everything I have ever read of Jenn's posts, I'd be inclined to think that what she was referring to was more the self-reliant player that doesn't whinge when they face a problem, but who goes out and attacks the problem themselves to find a solution; whether solo or as part of a social group.
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Scipio Artelius
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Posted - 2015.04.04 00:51:55 -
[25] - Quote
Jenshae Chiroptera wrote:What if the game checks if there are two newbies online and their next mission is to kill each other? They get kill rights, they see where each other are, they have a time limit, so one can hide if they want but their rookie ship will be replaced ... I think there is some potential in that idea, but within the context of the new opportunities system.
A player completing the NPE for the first time, could have an opportunity to mark themselves as available for a pvp opportunity and when another new player does the same, the game matches them up for a duel.
That way, the game doesn't have to remember the state of different players and doesn't force the opportunity on either player. They select it when they want.
There would be issues around timezones, players being logged in, region the players are located in, vets completing the NPE on an alt (not a bad thing anyway), completing the NPE after you've been in the game for a while and probably many more that could be thought of with a few minutes, but these could be managed if this was seen as something good.
The advantage from a new player perspective is that, despite any other pvp encounter in the game, they would have a one-time opportunity to experience pvp when they feel they want to try it.
The biggest limitation of the idea I can see though is how does that fit into the broader aims of CCP in terms of providing rich, social experiences for new players. If it is simply one solo player duels another solo player and then they each go their own way again, what has been gained in terms of the overall game experience?
I'm not sure at this point, that much is gained other than a single pvp isolated and solo encounter.
How can the opportunity be designed to promote both participants into more social play beyond that one encounter?
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Scipio Artelius
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Posted - 2015.04.05 01:36:05 -
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Jenshae Chiroptera wrote:How many were looking to PVP? How many were avoiding PVP? How many defending space? How many exploring? How many in travel fits? How many were bait? How many were suicide attacking? How many were ambushed? ... ... [some questions also answered in the presentation]
That is just the tip of the iceberg from the top of my head. In the end it doesn't matter which of those it was.
Because one of the strong messages of that part of the presentation was that a player that had a ship blown up (including all these particular ways and more) had a higher chance of continuing to play in month 4, compared to a player that had no pvp experience (the worst case being a player that had no pvp, joined no Corp and just mined = 98% chance of leaving).
These are all good for player retention beyond the onboarding period.
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Scipio Artelius
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Posted - 2015.04.05 01:44:34 -
[27] - Quote
Dots wrote: Small correction Scip. The 98% figure is players who did nothing at all (no mining, no ship loss). Miners without ship loss is a 70-80% quit rate at Month 4.
Jen, a few pages ago you were asking for 3 month player data. Now you're adding a bunch of random questions to the list. Why would you move goalposts like that instead of responding to what's available?
Ah ok thanks.
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Scipio Artelius
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Posted - 2015.04.05 02:36:41 -
[28] - Quote
Nevyn Auscent wrote:And there is your data issue. You are combining social factors which we all know contribute to staying with PvP factors then claiming PvP makes the difference. While utterly discounting the possibility that the fact they engaged in PvP was because the social factors had already made them likely to stay and be more involved in the game.
Cause & effect order basically. You are claiming something that may be an effect as a cause. Is it a nice metric that has an easy to find relationship, totally, but it doesn't mean that's the cause.
Nor that the lack of getting blown up is the cause of people quitting. Did you watch the presentation Nevyn?
The #1 factor whether someone stays in the game beyond the onboarding period is whether they died. The size of the Corp they join is then #2 factor
It's not Dots inventing the relationship. It comes from the factors CCP have analysed the data to include (6 in total, also discussed in the presentation).
Just go and watch the presentation. It's all there.
There isn't causation there. It's a reporting of data. Irrespective of the cause, the the #1 factor is whether a player has their ship blown up.
That is the whole reason why CCP are trying to create an NPE (to bring it back to the stats that CCP Rise discussed) that provides rich experiences for players that will increase the retention. That way, players that would otherwise leave, will have a chance to experience something that encourages them to stay.
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Scipio Artelius
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Posted - 2015.04.05 05:28:16 -
[29] - Quote
Nevyn Auscent wrote:No, the major point of disconnect is your continual denial that the data could possibly be anything other than 'Ganking is great for the game'. Where has Jeen said that? Or too many other people for that matter?
That's a reversal of what most of us are saying. Not that ganking is great for the game, but that ganking is not the huge negative to player retention that is often claimed, at least within the context that it was used by CCP Rise for new players.
The presentation by CCP Quant provides more data points, which are still valid irrespective of cause.
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